Cancellation insurance

At a relative low cost you can get a cancellation insurance that covers you if you get sick and not able to go on your holiday.

Greenland Travel recommend that you take out insurance against cancellation due to illness when booking your tour. In fact, this insurance can only be taken out when the booking is made and must be paid along with the deposit. If you have purchased sickness cancellation insurance when booking your tour, you will be entitled to cancel your tour prior to departure due to sickness and thereby obtain a full refund of the cost of the tour less the cost of the insurance premium. Sickness cancellation insurance does not entitle you to cover after departure.

In order to receive a refund, a medical certificate must be provided which proves that you or your spouse/partner, your children, children-in-law, grandchildren, siblings, parents, grandparents and parents-in-law, your brother/sister-in-law or your travelling companions are suffering from acute illness, or have been subject to an accident or death which mean that you are unable, or are able only with considerable difficulty, to travel. Acute illness which is covered by the insurance policy is understood to be a newly occur-ring illness, substantiated suspicion of a newly occur-ring serious condition or an unexpected worsening of an existing or chronic condition. The medical certificate must be received by Greenland Travel no later than 1 month after cancellation.

At Greenland Travel we are able to offer Europæiske Rejseforsikring A/S’ various travel insurance policies with supplementary insurance covering accident, baggage, compensation travel and late arrival. Sickness cancellation insurance costs 6 % of the cost of the tour.

Please note that cancellation insurance may already be included in annual travel insurance policies, the terms of your credit card, etc., and we recommend that you check such policies prior to taking out sickness cancellation insurance.